The smartcare voice application
DiscVision provides various systems and technologies to build a Smartcare voice assistant based
on SmartSpeaker systems such as Amazon Alexa for the Senior Living market.
Voice is a natural way to communicate and as we age eye sight, touch and hand eye coordination
make the use of mobile touch screen based devices increasingly difficult. With the Smartcare
system the care client is able to simply ask for what they would like to find out about.
The solution provides the care client with enhanced services and provides the Care provider with
operational efficiency gains.
The Smartcare skill provides a flexible solution for:
Suitable for deployment in all types of care settings:
Retirement villages, Care homes, Supported living and Domiciliary care
Easily customisable to the requirements of a single or group of care homes using an
interactive web application to customise the various services offered by the Smartcare
Integration with Ascom Ofelia mobility solution.
Integration with Care Management Systems for a complete service.
Scalable to large number of clients per care setting and support care home groups /
Support of various technological platforms such as Amazon Alexa Smart Properties Senior
SERVICES OFFERED BY THE SMARTCARE VOICE APPLICATION
The Smartcare skill offers a number of services tailored to the care environment which are fully
customisable to the requirements of the care home or Domiciliary care provider.
This service gives information about the meals that will be served: breakfast, lunch,
tea, and dinner. The care client can find out what meals are served for the coming week
simply by asking “Alexa, what is for lunch today?” They are provided with a spoken and
The client can also use the service to select their meals if the care provider supports
The care client is able to request various services in their room using the Smartcare
skill. This can range from asking for a cup of tea or assistance with tasks. Whilst this
provides the care client with an enhanced service it also means that the care provider
staff know what the client needs and can dispatch an appropriate staff member to attend
to the request.
This service enables the care client or staff members to immediately report maintenance
issues that need attention while they are in the client’s room. A range of items are
covered and this ensures that any issues can be dealt with promptly.
This service enables the care client to find out what activities are going on in the
care home. They are presented with a spoken and written description of the activities.
They can also set reminders so they don’t forget to go to one they are interested in.
This service provides the client with a personalised dayplan. It may include reminders
for appointments, visitors or TV program that they wish to watch.
This service enables the care provider to send messages to individual care clients or,
when the device is inactive, to display a sequence of rotating cards on the screen.
These can be used to inform clients of activities, show general reminders or promote
services available in the care home.
This service enables Alexa to Alexa calling, or calling to mobiles and landlines (UK
only). This enables care clients to have video calls with their family and friends. The
address book is managed by the care provider.
This service enables the care client to access the huge range of radio stations
available via Alexa.
This service enables the care client to find out about topics that they are interested
in. It provides stimulation and interest for the care client.
If you want to find out the weather for today, or are interested in the weather for
a particular location then this service does just that for you.
This service enables videos to be streamed to the device. That could be a church
service, event in the care home or an instructional video.
Alexa Smart Properties enables the Care Provider to manage the skills available to
ensure they are all appropriate. This service enables the care client to find out what
skills are available for them to use.
DiscVision provides a web based management tool that enables the Care Provider to manage the
service themselves. It provides access to manage all the needed services and the day to day
operation of the system.